This Privacy Policy explains how fb003 collects, uses, stores, shares, and protects the personal data of individuals who register and interact with our platform. fb003 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Your Privacy Matters: fb003 takes the privacy and security of your personal data seriously. This Policy is written in plain, direct language to make it straightforward for every Filipino player — whether you're in Manila, Cebu, Davao, or anywhere across the archipelago — to understand exactly what data we hold about you and what we do with it. If you have questions, our support team is available 24/7.
This Privacy Policy ("Policy") governs the collection, processing, use, storage, and disclosure of personal data by fb003 ("we," "us," "the Platform") in connection with your use of the fb003 online casino and sports betting platform, accessible at fb003.club.
This Policy applies to all persons who: (a) visit the fb003 website without registering; (b) create a registered fb003 account; (c) interact with the fb003 platform in any capacity, including as a depositing player, bonus recipient, live chat user, or newsletter subscriber. By using the fb003 platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein, where such consent is required under applicable Philippine law.
This Policy is to be read in conjunction with the fb003 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions in relation to personal data matters, this Policy shall prevail.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), fb003 acts as the Personal Information Controller with respect to the personal data of its registered users and website visitors.
fb003 is the Philippine-facing online gaming platform operating at the domain fb003.club. For all data privacy inquiries, exercise of data subject rights, or regulatory correspondence, Users may contact fb003 using the contact details provided in Section 15 of this Policy.
Where fb003 engages third-party service providers who access or process personal data on our behalf, those providers act as Personal Information Processors under contractual data processing agreements that impose equivalent data protection obligations. fb003 remains the Controller for all such arrangements.
fb003 collects only the personal data that is necessary for the purposes described in Section 5 of this Policy. The categories of personal data we collect are as follows:
| Category | Data Elements | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Registration and KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | GCash number, Maya account details, bank account name and number (for withdrawal matching) | First deposit / withdrawal request |
| Transaction Data | Deposit amounts, withdrawal requests, game wagers, bonus usage, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Each platform visit |
| KYC Documents | Scanned or photographed copies of government-issued Philippine ID | KYC verification |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Marketing Preferences | Opted-in communication channels, bonus preferences | Registration or account settings |
fb003 does not collect special categories of personal data (such as biometric data, health data, or political opinions) unless expressly required by applicable regulatory guidance. We do not collect payment card numbers — all payment processing is handled directly by third-party payment providers who are responsible for payment data security under their own PCI-DSS compliant systems.
fb003 collects personal data through the following methods:
fb003 processes personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, fb003 relies on the following lawful bases for processing personal data:
fb003 does not sell your personal data to any third party, under any circumstances. We share personal data only in the limited circumstances described below:
All third parties with whom fb003 shares personal data are subject to contractual obligations requiring them to maintain confidentiality and to process your data only for the specific purposes for which it was shared.
No Data Sales — Ever: fb003 has not sold and will not sell your personal data to marketers, data brokers, advertising networks, or any other commercial third party. Your data is used to operate and improve fb003 for your benefit — not as a product to be monetized.
fb003 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to applicable legal, regulatory, and operational requirements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Regulatory and legal compliance (AMLA, PAGCOR) |
| KYC documents | Duration of account + 5 years after closure | AMLC record-keeping requirements |
| Transaction records | Duration of account + 5 years after closure | Financial record-keeping, audit trail |
| Technical / session logs | 12 months from collection | Security monitoring, fraud detection |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing preferences | Until opt-out or account closure | Consent management |
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with fb003's data deletion protocols. Where data is anonymized, it may be retained indefinitely for aggregated statistical and analytical purposes without identifying you as an individual.
fb003 implements a multi-layered approach to personal data security, combining technical, organizational, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
Technical safeguards in place include: 256-bit TLS/SSL encryption for all data transmitted between your device and the fb003 platform; AES-256 encryption for sensitive data stored at rest (including KYC documents and financial identifiers); multi-factor authentication mechanisms for account access; automated intrusion detection and monitoring systems; regular penetration testing and vulnerability assessments; and secure access controls limiting staff access to personal data on a strictly need-to-know basis.
Organizational safeguards include: formal data protection training for all staff with access to personal data; documented data handling procedures and access policies; vendor due diligence processes before engaging any data processor; and an internal Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012.
While fb003 employs industry-standard security practices, no system is entirely immune to risk. In the event of a personal data breach that is likely to result in significant harm to affected individuals, fb003 will comply with mandatory breach notification obligations under Philippine law, notifying the National Privacy Commission and affected individuals within the timeframes prescribed by applicable regulations.
Account Security Reminder: fb003's security measures protect data on our end — but account security also depends on you. Use a strong, unique password for your fb003 account. Never share your login credentials with anyone, including individuals claiming to represent fb003 support. Our support agents will never ask for your password or full OTP code.
The fb003 platform uses cookies and similar tracking technologies to provide a functional, secure, and personalized experience. A cookie is a small text file stored on your device by your web browser when you visit a website. fb003 uses the following categories of cookies:
fb003 does not use cookies for behavioral advertising or to track your activities outside of the fb003 platform. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the fb003 platform normally.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by fb003:
You have the right to know what personal data fb003 holds about you, how it was collected, and what it is used for.
You may request a copy of the personal data fb003 holds about you, including your account data, transaction history, and KYC records.
If any personal data fb003 holds about you is inaccurate or incomplete, you have the right to request correction.
Subject to legal retention obligations, you may request deletion of personal data no longer required for the purposes for which it was collected.
You may object to the processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests where your fundamental rights override those interests.
You may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time through your account settings, without affecting prior lawful processing.
To exercise any of the above rights, please contact fb003 through live chat support or by email at [email protected]. fb003 will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by up to an additional sixty (60) days, with prior notice to you.
The fb003 platform is strictly for adults aged 21 years and above, in compliance with PAGCOR minimum age requirements for licensed online gambling in the Philippines. fb003 does not knowingly collect personal data from individuals under the age of 21.
If fb003 discovers that personal data has been provided by or on behalf of a person under the age of 21 — whether through a false registration, unauthorized use of a parent or guardian's account, or any other means — we will immediately close the relevant account, void any associated transactions, and delete the data of the underage individual from our systems.
Parents and guardians who become aware that their child has registered with or used the fb003 platform are asked to contact fb003 support immediately at [email protected] so that the matter can be investigated and the account closed without delay.
fb003 primarily stores and processes data within systems located in or accessible from the Philippines or jurisdictions with adequate data protection frameworks. In cases where personal data may be processed by third-party service providers (such as cloud infrastructure providers, game content aggregators, or identity verification services) whose systems are located outside the Philippines, fb003 ensures that such transfers are protected by contractual safeguards consistent with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's standards for cross-border data transfers.
fb003 will not transfer personal data to a jurisdiction unless it has satisfied itself that an adequate level of data protection exists in that jurisdiction, whether by virtue of applicable law or by contractual obligation imposed on the receiving party.
fb003 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Users through a prominent notice on the platform and/or an email to your registered address, at least seven (7) days before the updated Policy takes effect.
The version of the Privacy Policy currently published at fb003.club/privacy-policy is the version in force. The "Last Revised" date at the top of the Policy reflects when the most recent update was made. Your continued use of the fb003 platform after any update takes effect constitutes your acceptance of the revised Policy.
If you do not agree with any material update to this Policy, you are entitled to close your fb003 account by contacting support before the updated Policy takes effect. Account closure requests submitted in this context will be processed without any additional impediment.
For all privacy-related inquiries, data subject rights requests, or concerns about how fb003 handles your personal data, please contact us through any of the following channels:
All data exchanged between your device and fb003 travels over a 256-bit SSL/TLS-encrypted connection — the same standard used by major Philippine banks. Sensitive stored data is additionally encrypted at rest.
fb003 has never sold and will never sell personal data to third parties, marketers, or data brokers. Your information is used to operate and secure your account — nothing else.
fb003 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), implementing the National Privacy Commission's standards for data collection, processing, and security.
Access, correct, delete, or port your personal data at any time. Exercise your rights by contacting fb003 support — requests are acknowledged and resolved within 30 days as required by Philippine privacy law.
In the event of a personal data breach affecting your information, fb003 commits to notifying the National Privacy Commission and affected users within the timeframes mandated by Philippine data privacy regulations.
fb003 holds your data only for as long as required by law or legitimate operational need. When retention periods expire, data is securely deleted or anonymized — not kept indefinitely.
Your privacy is protected by Philippine law and by fb003's own commitment to keeping your data safe and your account secure. When you're ready to experience fb003 Casino — slots, live dealer, PBA betting, bingo, and more — everything is waiting for you.
For verified players aged 21 years and above only.